阿联酋航空放大招:为其全球所有旅客新冠医疗和隔离费用提供保障

阿联酋航空放大招:为其全球所有旅客新冠医疗和隔离费用提供保障

2020年7月23日,阿拉伯联合酋长国迪拜–阿联酋航空的乘客可以放心旅行,远在他乡,倘若旅客在旅行期间被诊断出患有COVID-19,航空公司将承保高达150,000欧元的医疗费用和每天14天的100欧元的隔离费用 。 该保障由航空公司免费提供给客户。

Dubai, UAE, 23 July 2020 – Emirates customers can travel with confidence, as the airline will cover medical expenses of up to EUR 150,000 and quarantine costs of EUR 100 per day for 14 days, should they be diagnosed with COVID-19 during their travel, while they are away from home. This cover is provided by the airline, free of cost to its customers.

阿联酋航空集团董事长兼首席执行官谢赫·艾哈迈德·本·赛义德·阿勒·马克图姆阁下说:“在阿联酋副总统兼迪拜总理和统治者的谢赫·穆罕默德殿下的指导下,阿联酋航空为能够带头增进国际旅行信心而感到自豪 。 我们知道人们渴望飞行,因为世界各地的边界逐渐重新开放,他们同时在寻求灵活性和保证,以防旅行途中发生意外情况。”

HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive said: “Under the directive of His Highness Sheikh Mohammed, UAE Vice President and Prime Minister and Ruler of Dubai, Emirates is proud to lead the way in boosting confidence for international travel. We know people are yearning to fly as borders around the world gradually re-open, but they are seeking flexibility and assurances should something unforeseen happen during their travel.”

他补充道:阿联酋航空一直在努力为客户旅行的每一步采取措施,以减少感染风险,我们还修改了预订政策,以提供很好的灵活性。现在,我们将其提升到一个新的水平,在业界率先为客户提供在旅行中发生类似费用时涵盖新冠医疗费用和隔离费用的全球保险。这对我们来说是一项投资,但我们把客户放在第一位,我们相信他们会欢迎这项倡议。

He added: “Emirates has worked hard to put in place measures at every step of the customer journey to mitigate risk of infection, and we have also revamped our booking policies to offer flexibility. We are now taking it to the next level, by being the first in the industry to offer our customers free global cover for COVID-19 medical expenses and quarantine costs should they incur these costs during their travel. It is an investment on our part, but we are putting our customers first, and we believe they will welcome this initiative.”

世界上第一家提供免费的COVID-19相关费用的全球承保

First airline in the world to offer free, global cover for COVID-19 related costs

不考虑旅客的仓位级别或目的地,阿联酋航空免费提供给旅客针对新冠肺炎医疗费用和隔离费用的保险。对于搭乘阿联酋航空的旅客,该保险立刻生效,有效期至2020年10月31日(要在2020年10月31日或之前完成第一段飞行)。从旅客飞行第一段航程那一刻开始31天内有效。这就意味着,即使他们在他们到达阿联酋航空目的地后在前往其他城市,阿联酋航空的旅客仍能够继续享用该保险带来的额外的保障。

This cover for COVID-19 related medical expenses and quarantine costs is offered by Emirates free of cost to its customers regardless of class of travel or destination. This cover is immediately effective for customers flying on Emirates until 31 October 2020 (first flight to be completed on or before 31 October 2020). It is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination.

客户在旅行前不需要注册或填写任何表格,他们也没有义务使用阿联酋航空提供的这个保险。

Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilise this cover provided by Emirates.

任何在旅行期间被诊断为COVID-19的受影响客户只需联系专门热线以获得帮助和保险。

Any impacted customer who has been diagnosed with COVID-19 during their travel simply has to contact a dedicated hotline to avail of assistance and cover.

有关热线电话以及涵盖的COVID-19相关费用的详细信息,请访问www.emirates.com/COVID19assistance。

The hotline number, and details of what COVID-19 related expenses are covered, is available on www.emirates.com/COVID19assistance.

使用免费保障

Using your free cover

当你在emirate.com上预订时就自动获得此项保险。不需要填写任何表格。如果在你的旅行过程中确诊,请拨打免费热线电话+971 4 2708825或向whatasapp +971 56 3589937发送消息以获得支持和使用此保险。

You will automatically be covered when you book on emirates.com. There are no registration forms to complete. If you are diagnosed on your travels, call our free hotline number +971 4 2708825 or send us a WhatsApp message +971 56 3589937 to get support and to use your cover.

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